Shipping Policy
Domestic Shipping (United States)
- We aim to ship all orders within one week of purchase.
- Standard shipping time within the US is typically 3-5 business days.
- We ship to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Hong Kong SAR China, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, Germany, and Croatia.
- If your country is not listed, please email us at hello@assar.co to inquire about shipping options.
- Customers are responsible for any import VAT, taxes, or fees.
- Standard international shipping:
- Delivery time: 3-5 weeks
- Does not include tracking
- Out of our control once shipped
- Tracked international shipping:
- Delivery time: 1-3 weeks
- Includes a tracking number for shipping updates
- If you don't receive a tracking number email, please contact us
- If you don't receive an order confirmation, check your junk mail or contact us for assistance.
- For address changes, contact us immediately.
- We cannot change addresses on already shipped items.
- If your order hasn't arrived, please check your email for any updates or contact us for a solution.
- Orders may be returned to us due to incorrect address or unclaimed at customs. We will email you if this occurs.
For any questions about shipping, please contact us at hello@assar.co.